THE EXPERIENCE
What can I expect from BUBBLE PLANET?
You can expect an immersive experience with different rooms that feature different bubble themed activities.
Where is the experience located?
The event will take place at Tour & Taxis Brussels. Get directions here.
Does the experience take place in an indoor or outdoor venue?
The experience will be held in an indoor venue.
Is it COVID secure and safe?
Local regulations for COVID safety will apply.
Is the experience accessible for deaf people?
Yes, the experience is primarily visual with informative signage throughout the venue.
Will there be strobe lights?
The experience contains strobe lights, if strobe lights affect you, please do let our staff know upon arrival.
Will food and beverage be available on site for purchase?
Beverages will be purchasable at the end of the exhibit.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
How long does the experience last?
The experience takes approximately 60-90 minutes but you are welcome to stay as long as you want.
Are children allowed to do the VR on their own?
Children from the age of 8 onwards are allowed to participate in the VR room on their own.
What is the difference between a VIP ticket and a regular ticket?
The difference between the two tickets is that the regular one includes only the entrance to the experience, while the VIP one includes the VR experience, a skip-the-line and one poster of the bubbleverse.
How much does the VR experience cost if bought separately?
The VR experience can be purchased separately on site, at a cost of 3€ per person.
From which age onwards do I not need to be accompanied by an adult?
From the age of 12 onwards.
I am allergic to latex, can I still enjoy the experience?
There are a couple of rooms which feature latex production elements but only in one room you’ll get directly in contact with latex. Please make our staff aware of your allergy upon your arrival.
Is the show suitable for pregnant people?
The experience requires the audience to be on their feet, moving around the venue for approximately 60-90 minutes, however the experience does not feature tension or highly physical movements. We suggest you speak to the manager on arrival to discuss any specific requirements so that they can assist.
Is the experience pet friendly?
Any kind of pets are prohibited in the experience (except service animals).
TICKETS
Can I purchase a ticket at the event?
It is recommended that you buy tickets in advance, tickets onsite will be dependent on capacity and availability.
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.
Is there a Military discount?
No.
Do children under 4 have to pay for a ticket?
Children under 4 years old enter for free and you don’t need to buy a ticket.
Do you offer a group discount?
For groups under 50 people, you can buy your tickets directly through the main page (select the “Group Bundle” option when choosing your ticket type). For special requests or groups over 50, please fill the groups form.
Can I hire the venue for a private or company event?
Yes, please fill out our request form here.
Is there a suggested dress code for this experience?
There is no specific dress code for the experience. If you are wearing a dress or skirt however, be mindful that some rooms have mirrors on the floor.
Can I pay onsite with cash?
No. We only accept card onsite.
ACCESS
Do I need to wear a mask?
Masks are not required at the event as per current COVID guidelines (subject to change if the government guidelines change).
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes.
What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following time slots.
Can I bring animals?
No, this event is not pet-friendly, service animals are allowed.
Is there an age requirement?
All ages are welcome! Children under the age of 4 can visit free of charge and minors under the age of 17 need to be accompanied by adults.
Is it appropriate for young kids?
The experience is designed for adults and teens, but is open to all ages! For younger kids, there will probably be details and installations of the Bubbleverse that they will not be able to fully appreciate.
Is the venue ADA compliant?
The exhibit is wheelchair accessible. Due to the nature of the experience some parts of this experience may be less suited to customers with physical access requirements.
Bubble Pit - stairs to get into the swimming pool | Bubble ocean - stairs to enter the room | Some selfie spots - the swing and the duck bathtub
Is there parking available?
Yes.
What are the prohibited items at the experience?
Weapons, drugs, outside food & beverage.
Do you offer free tickets for carers?
For people with disabilities pay the reduced price, while the accompanying person is entitled to free admission.
I can’t find my ticket - what now?
- On the Fever app, in the Tickets section. If you haven't already, you can download the app from Google Play and Apple Store
- On the Fever website
- In the purchase confirmation email Fever sent you.
- If you still cannot find your ticket, please write to us here.
Do I need to print my ticket?
No, printing is not needed.
Are there restrooms available at the exhibit?
There are no restrooms available on the premises, but you can use the restrooms at the Gare Maritime, right in front of the exhibition venue.
Fully interactive
11 Thematic environments
Virtual reality
Private events for special celebrations
School visits and educational groups
Corporate events
