THE EXPERIENCE
What can I expect from BUBBLE PLANET?
You can expect an immersive experience with different rooms that feature different bubble themed activities.
Does the experience take place in an indoor or outdoor venue?
The experience will be held in an indoor venue.
Is the experience accessible for deaf people?
Yes, the experience is primarily visual with informative signage throughout the venue.
Will there be strobe lights?
The experience contains strobe lights, if strobe lights affect you, please do let our staff know upon arrival.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
How long does the experience last?
The experience takes approximately 60 minutes but you are welcome to stay as long as you want.
Will I be able to pay cash?
The online tickets can only be paid by card. Onsite tickets, merch items and food and beverages can be paid in cash or card.
Are children allowed to do the VR on their own?
Children from the age of 8 onwards are allowed to participate in the VR room on their own.
What is the difference between a VIP ticket and a regular ticket?
The difference between the two tickets is that the regular one includes only the entrance to the experience, while the VIP one includes the VR experience, a skip-the-line and one poster of the bubbleverse.
TICKETS
Can I purchase a ticket at the event?
It is recommended that you buy tickets in advance, tickets onsite will be dependent on capacity and availability.
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.
Is there a suggested dress code for this experience?
There is no specific dress code for the experience except for mandatory socks at the bubble bath - also please be considerate of the mirror-floors in some rooms ;-)
More questions?
If you have any more questions, please contact us using this form.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes.
What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following time slots.
Can I bring animals?
No, this event is not pet-friendly, service animals are allowed.
Is there an age requirement?
All ages are welcome! Children under the age of 3 can visit free of charge, and minors under the age of 16 need to be accompanied by adults.
Is it appropriate for young kids?
The experience is designed for all ages to enjoy! For younger kids, there will probably be details and installations of the Bubbleverse that they will not be able to fully appreciate.
What are the prohibited items at the experience?
Weapons, drugs, outside food & beverage.
I can’t find my ticket - what now?
- On the Fever app, in the Tickets section. If you haven't already, you can download the app from Google Play and Apple Store
- On the Fever website
- In the purchase confirmation email Fever sent you.
- If you still cannot find your ticket, please write to us here.
Do I need to print my ticket?
No, printing is not needed.