THE EXPERIENCE
What can I expect from Bubble Planet?
You can expect an immersive experience with different rooms that feature different bubble themed activities.
Where is the experience located?
The event will take place at Hall 8B, 9 Somapah Road, Singapore Expo, 487370.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
The experience takes approximately 60 to 90 minutes but you are welcome to stay as long as you want.
Is there parking available?
There is parking available: Carpark K being the nearest to Hall 8B, or Carpark A/H, needing to cross over. The exhibit is also easily accessible in public transport using the Expo Stn Exit E stop (Lines DT, 20, 20A and 118).
Will food and beverage be available on site for purchase?
Beverages will be purchasable at the end of the exhibit.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Will I be able to pay cash?
Only payments with a card will be accepted.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Are children allowed to do the VR on their own?
Children from the age of 8 onwards are allowed to participate in the VR room on their own.
What is the difference between a VIP ticket and a regular ticket?
The difference between the two tickets is that the regular one includes only the entrance to the experience, while the VIP one includes the VR experience, a skip-the-line and one poster of the bubbleverse.
Will there be merchandise for sale?
Yes, there will be merchandise for sale onsite.
Is there a suggested dress code for this experience?
There is no specific dress code for the experience except for mandatory socks at the bubble bath - also please be considerate of the mirror-floors in some rooms ;-)
I am allergic to latex, can I still enjoy the experience?
There are a couple of rooms which feature latex production elements but only in one room you’ll get directly in contact with latex. Please make our staff aware of your allergy upon your arrival.
Is the show suitable for pregnant people?
The experience requires the audience to be on their feet, moving around the venue for approximately 60 minutes, however the experience does not feature tension or highly physical movements. We suggest you speak to the manager on arrival to discuss any specific requirements so that they can assist.
Are prams allowed?
Prams need to be parked in a designated area at the exhibit entrance.
Can I smoke or vape?
Smoking and vaping is not allowed.
TICKETS
Can I purchase a ticket at the event?
It is recommended that you buy tickets in advance, tickets onsite will be dependent on capacity and availability.
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.
Do children under 4 have to pay for a ticket?
Children under 4 years old enter for free and you don’t need to buy a ticket for them.
Do you offer a group discount?
For groups under 50 people, you can buy your tickets directly through the main page (select the “Group Bundle” option when choosing your ticket type). For special requests or groups over 50, please fill the groups form.
Can I hire the venue for a private or company event?
Yes, please fill out our request form here.
I can’t find my ticket - what now?
- You can view your ticket on the Fever app, within the Tickets section. If you don't have the app installed, you can download it from Google Play and Apple Store
- Your tickets can also be found in the confirmation email that Fever sent to you after the purchase.
- If you still can’t find your ticket, please contact us.
Do I need to print my ticket?
No, printing the ticket is not needed.
More questions?
If you have any more questions, please contact us.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes.
What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following time slots.
Can I bring animals?
No, this event is not pet-friendly. However, service animals are allowed.
Is there an age requirement?
All ages are welcome! Children under the age of 4 can visit free of charge and minors under the age of 17 need to be accompanied by adults.
Is it appropriate for young kids?
The experience is designed for all ages to enjoy! For younger kids, there will probably be details and installations of the Bubbleverse that they will not be able to fully appreciate.
From which age onwards do I not need to be accompanied by an adult?
From the age of 17 onwards.
Is the venue accessible?
The exhibit is wheelchair accessible. Due to the nature of the experience some parts of this experience may be less suited to customers with physical access requirements.
Is the experience accessible for deaf people?
Yes, the experience is primarily visual with informative signage throughout the venue.
Will there be strobe lights?
The experience contains strobe lights. If strobe lights affect you, please do let our staff know upon arrival.
What are the prohibited items at the experience?
Weapons, drugs, outside food & beverage.
Will restrooms be available on site?
Yes, there will be restrooms available. Please ask our staff for further directions if required.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us.
Fully interactive
11 Thematic environments
Virtual reality
Celebrate your birthday
Large groups
School visits and educational groups
