THE EXPERIENCE
What can I expect from the event?
You can expect an immersive experience with different rooms that feature different bubble themed activities.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
Will there be strobe lights?
The experience contains strobe lights, if strobe lights affect you, please do let our staff know upon arrival.
How long does the experience last?
For you to have an estimate, people usually spend 60 - 90 min at this experience.
Will I be able to pay cash?
The online tickets can only be paid by card. Onsite tickets, merch items and food and beverages can be paid in cash or card.
Is there Virtual Reality?
This experience has the option to enjoy virtual reality; please check if your ticket includes it. Children from the age of 8 onwards are allowed to participate in the VR room on their own.
What is the difference between a VIP ticket and a regular ticket?
The difference between the two tickets is that the regular one includes only the entrance to the experience, while the VIP one includes the VR experience, one poster of the bubbleverse, coat check and skip-the-line entry to the experience.
Where is the experience located?
The event will take place at 103 110th Ave NE, Bellevue, WA 98004, USA
Will food and beverage be available on site for purchase?
Beverages and snacks will be purchasable at the end of the experience.
Is there parking available?
There will be parking available.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Will there be merchandise for sale?
Yes! There will be merchandise for sale at the shop.
I am allergic to latex, can I still enjoy the experience?
There are a couple of rooms which feature latex production elements but only in one room you’ll get directly in contact with latex. Please make our staff aware of your allergy upon your arrival.
Is the show suitable for pregnant people?
The experience requires the audience to be on their feet, moving around the venue for approximately 60 minutes, however the experience does not feature tension or highly physical movements. We suggest you speak to the manager on arrival to discuss any specific requirements so that they can assist.
TICKETS
Can I purchase a ticket at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket.
No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.
Is there a suggested dress code for this experience?
There is no specific dress code for the experience except for mandatory socks at the bubble bath - also please be considerate of the mirror-floors in some rooms ;-)
Do you offer free tickets for carers?
For people with disabilities pay the reduced price, while the accompanying person is entitled to free admission.
How do I book a ticket for my carer?
Carers are welcomed at the exhibition with free admission upon showing the appropriate documentation at the entrance. Please note that the guest requiring assistance must have a valid ticket.
Do you offer press passes?
If you would like a press pass, please email press@feverup.com.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes.
What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following time slots.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is there an age requirement?
All ages are welcome to this experience! Please keep in mind that the space is not accessible for prams/strollers so these need to be parked in a designated area at the exhibit entrance. Kids aged 2 and under will be allowed in for free.
What are the prohibited items at the experience?
Weapons, drugs, outside food & beverage.
I can’t find my ticket - what now?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
From which age onwards do I not need to be accompanied by an adult?
From the age of 17 onwards.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
Are prams allowed?
Prams need to be parked in a designated area at the exhibit entrance.
Can I smoke or vape?
Smoking/vaping is not permitted at the event.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
Is coat check available?
This venue has coat check—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will there be strobe lights?
This event will include strobe lights.
Is the experience accessible for deaf/visually impaired people?
The hearing impaired will be able to enjoy this experience as it is mostly visual; however, we do not recommend this event for visually impaired people.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
Fully interactive
11 Thematic environments
Virtual reality
Celebrate your birthday (7+ people)
School visits and educational groups (10+ people)
Large groups (25+ people)
