Registration for schools, educational groups, birthdays and large groups

Sign up to reserve discounted group tickets with pay-later flexibility. You will receive an email to set up your password and access the group booking system.

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Instructions

The purchase of tickets will always be done through a registered user. Your registration will also allow you to access the client private area, identifying yourself with your user name and password. From this area you can:

Payment of the reservation must be made 7 days before the visit, otherwise the reservation will be automatically cancelled. Tickets may be purchased between 7 days and 24 hours before the visit, but in this case, no reservation can be made and the tickets must be paid for directly. Groups should show the presentation letter of their center at the box office, and be supervised by teachers, school monitors or tutors.

Those who made the payment for the total amount of the purchase will be sent an issue note attached as a PDF file to the e-mail address provided. Those that only made the reservation will receive a confirmation e-mail.

FAQS

Do you have any questions?
You might find the answer here!

General FAQs

Can I purchase a ticket at the event? It is recommended that you buy tickets in advance, tickets onsite will be dependent on capacity and availability.
Which is the payment policy? You can pay your booking up to 7 days before your visit. If the payment is still pending after that period the booking will be canceled.
Are refunds allowed? What is the exchange policy? Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Large Groups

Do you offer a group discount? For groups under 25 people, you can buy your tickets directly through the main page (select the “Group Bundle” option when choosing your ticket type). For special requests or groups over 25, please fill the groups form.
Is there a minimum of attendees for the booking? Yes, there is a minimum of 25 attendees for large group bookings

Schools

Do you offer school discounts? We offer school discounts. Also you can also book for free one teacher every 10 students.
Is there a minimum of attendees for the booking? Yes, there is a minimum of 10 attendees for school bookings

Birthday celebrations

In which cities can I book a birthday room? The birthday room is available for you to celebrate at Barcelona, Brussels, Denver, New Jersey, Singapore and Toronto.
Which is the equipment included in the party room? Does it include decorations? The party room includes chairs and tables you can freely use. Decorations are not included.
Can I bring decorations? Yes, you can bring your own decorations for the party room.
How can I book F&B with my reservation? You can bring your F&B to the party room.
Is there a minimum of attendees for the booking? Yes, there is a minimum of 7 attendees to book a birthday celebration.