THE EXPERIENCE
What can I expect from BUBBLE PLANET?
At BUBBLE PLANET, you can expect an immersive and interactive experience with twelve imaginative rooms - from giant soap bubbles and colorful balloon landscapes to a VR zone. You can play, explore, take photos and leave the gray everyday life behind.
Where is the experience located?
The event will take place at Arena Berlin, Eichenstraße 4, 12435 Berlin, Germany.
Will the venue be heated or with air conditioning?
Yes.
Does the experience take place in an indoor or outdoor venue?
The experience will be held in an indoor venue.
Is the experience accessible for deaf people?
Yes, the experience is primarily visual with informative signage throughout the venue.
Will there be strobe lights?
The experience contains strobe lights, if strobe lights affect you, please do let our staff know upon arrival.
Will food and beverage be available on site for purchase?
Yes, food and drinks are available for purchase in the foyer.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
How long does the experience last?
The experience takes approximately 60-90 minutes but you are welcome to stay as long as you want in each room before moving on to the next one as it is a one-way system – so make sure to make the most out of each room!
Will I be able to pay cash?
Yes, you can pay on site in cash or with an EC card.
Are there chairs available? Can I be seated during the experience/exhibition?
Yes.
Are children allowed to do the VR on their own?
Children from the age of 8 onwards are allowed to participate in the VR room on their own.
What is the difference between a VIP ticket and a regular ticket?
The difference between the two tickets is that the regular one includes only the entrance to the experience, with the VIP ticket you can enter the experience at a flexible time and includes additionally the VR experience, a skip-the-line for the VR section and one poster of the bubbleverse.
Will there be merchandise for sale?
Ja.
I am allergic to latex, can I still enjoy the experience?
There are a couple of rooms which feature latex production elements but only in one room you’ll get directly in contact with latex. Please make our staff aware of your allergy upon your arrival.
Is the event suitable for pregnant people?
The experience requires the audience to be on their feet, moving around the venue for approximately 60-90 minutes, however the experience does not feature tension or highly physical movements. We suggest you speak to the manager on arrival to discuss any specific requirements so that they can assist.
Are prams allowed?
Access to the exhibition area with strollers is not permitted. There is a special area in the foyer where you can leave your stroller during your visit. Strollers are left at your own risk.
Can I smoke or vape?
No.
TICKETS
Where can I get tickets?
You can buy tickets via the Fever and Eventim websites or directly at the box office on site.
Can I purchase a ticket at the event?
It is possible to buy a ticket at the exhibition box office. However, the availability of time slots for immediate access cannot be guaranteed.
Is there a suggested dress code for this experience?
There is no specific dress code for the experience except for mandatory socks at the bubble bath – also please be considerate of the mirror-floors in some rooms.
Do you offer free tickets for carers?
For people with disabilities pay the reduced price, while the accompanying person is entitled to free admission.
How do I book a ticket for my carer?
The exhibition is wheelchair accessible. ID cards will be checked at the entrance. One accompanying person is granted free admission to the exhibition, which can be booked in conjunction with a severely disabled ticket.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive punctually within the booked time slot.
What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following time slots.
Can I bring animals?
No, this event is not pet-friendly. If you require an assistance dog, you can bring it with you to the exhibition with appropriate proof.
Is there an age requirement?
All ages are welcome! Children aged 2 and under can visit free of charge and minors under the age of 15 need to be accompanied by adults.
Is it appropriate for young kids?
The experience is designed for all ages to enjoy! For younger kids, there will probably be details and installations of the Bubbleverse that they will not be able to fully appreciate.
Is the venue accessible?
Yes, the event is wheelchair accessible. Due to the nature of the experience, some parts of this experience may be less suited to customers with physical access requirements.
Bubble Bath – stairs to get into the swimming pool I Bubble Ocean – stairs to enter the room I Selfie Zone – the swing and the duck bathtub
Is there parking available?
There isn’t parking available at Arena Berlin. Please use public transport:
Train: S41, S42, S9, S8, S85
Underground: U1, U3.
Bus: 165, 194, 265, M43, N60.
What are the prohibited items at the experience?
Weapons, drugs, sharp objects and outside food & beverage are prohibited in the exhibition.
Do I need to print my ticket?
No, printing is not needed.
Will restrooms be available on site?
Yes.
Is there a cloakroom available onsite?
There is no cloakroom on site. However, there are lockers available that can be used for a fee of €2.
Is there a Lost & Found?
We would recommend to ask the staff at the venue. If you cannot ask them on site, please contact us at ausstellung@semmel.de.
